Frequently Asked Questions

Browse our available desserts, select your items, add them to your cart, and complete checkout directly through our website. For custom orders, please submit the custom order form.

We recommend placing standard orders at least 3–5 days in advance. Custom cakes and large orders should be placed at least 1–2 weeks in advance. Availability for last-minute requests is not guaranteed.

Yes. Local delivery is available within the 77070 area and surrounding approved locations. Delivery fees vary based on distance and will be provided during checkout or order confirmation.

We ship select items, including cookies, brownies, and dry mixes, throughout the United States. Fragile or perishable products, such as decorated or frosted cakes, are available for local delivery or pickup only.

Yes. Local pickup is available. The exact pickup location and instructions will be provided after your order has been confirmed.

Yes. We create custom cakes, cupcakes, dessert boxes, and other treats for birthdays, weddings, baby showers, celebrations, and special events. Visit the Custom Order page to submit your request.

These options are not currently available. Please check the website for future menu updates. Doll Cakez cannot guarantee that products are free from cross-contact with common allergens.

We accept major credit/debit cards and any additional secure payment options available during checkout.

Changes to standard orders must be requested at least 48 hours in advance. Changes to custom orders must be requested at least five days in advance. Approval depends on availability and whether preparation has already started.

Please contact us as soon as possible with your name, order number, a description of the issue, and photos if applicable. We will review the situation and respond promptly.